Faqs

Semi-Private Group Tours

What is the maximum number of people allowed on a group tour?

We limit each tour to no more than 8 adults/students. By limiting each tour to such a small number, we can guarantee that you will have a more personal and intimate experience.

What is your average group tour size?

It depends on the tour and the time of the year. We can safely say, that the average group size is between 4 and 6 people.

Do you require a deposit?

Yes, we require a deposit of 20 euros per person per tour. The remaining balance is due at the start of the tour in cash.

What form of payment do you accept for deposit?

We currently only accept payments through a secure third party payment service, known as Pay Pal (www.paypal.com). With PayPal, you may pay us via a check, direct bank transfer, or a credit card.

How do I make a payment through PayPal?

When we send you a confirmation that we have a tour booked for you, we will also send you the necessary information that you need to complete the payment through Pay Pal.

How is the remaining balance paid?

At the start of the tour, the guide will collect the payment for the remaining balance in cash. We do not accept any other forms of payment for the remaining balance. Since we are on location, it is a lengthy process to accept a credit card payment. We want the tour to be started promptly and not have people standing around while everyone is trying to get their credit cards processed. So for this reason, cash is the only form of payment accepted.

What is your cancellation policy?

Any cancellation made within 2 weeks is subject to forfeiture of the deposit.

What are the meeting point locations for each tour?

Upon confirmation of your tour, we will send you all relevant meeting point information so that you will have no trouble finding the guide.